365-Day Returns
Our 365-Day Returns – unmatched in the industry – means most items can be returned within one year of receipt, if the merchandise arrives to us in saleable condition. Other packaging suppliers typically only accept returns within a 30-day period. We’re dedicated to providing exceptional customer service and ensuring your complete satisfaction.
Eligibility & Requirements
Here are some requirements for product returns:
- Return Within a Year: Eligible item must be returned within one year of receipt
- Product in Saleable Condition: All merchandise must arrive in saleable condition (no wear or damage)
- Prepaid Shipping Charges: Shipping charges should be prepaid unless otherwise arranged in advance
The above are general guidelines – please call Customer Service at 800-926-6100 or Contact Us to learn more.
People are Saying…
“Their return policy is the best. They worked with me to make my error workable in my favor. Associated Bag is simply the best packaging supplier that I have ever ordered products from. As the need arises, I will definitely order again from Associated Bag. Thank you for your friendly service and fast shipping.”
“I manage a busy archeological lab at the Arkansas Archeological Survey. We have been inventorying and re-boxing older artifact collections for the past few years. We often run out of a certain size bag, and need more quickly. We are very appreciative that the bags always arrive in no more than two days and are of the highest quality. Customer service has been very responsive and helpful when I have made an ordering mistake. You are the most dependable vendor we work with!”